Privacy Policy

Effective Date: 01 January 2025

Introduction

At Ready To Flourish, we are committed to protecting your personal information and ensuring compliance with applicable privacy laws, including the Privacy and Data Protection Act 2014 (Victoria) and global standards such as the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Identifiable Information:

  • Name

  • Email address

  • Phone number

  • Address

1.2 Professional Information:

  • Job title

  • Employer or organisation details

1.3 Technical Information:

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

1.4 Sensitive Information:

  • Information related to health or well-being (only collected with explicit consent).

2. How We Collect Your Information

We collect personal information directly from you when:

  • You fill out forms on our website or platform.

  • You contact us via email, phone, or social media.

  • You subscribe to our services or newsletters.

We may also collect information automatically through cookies and analytics tools when you use our website.

3. How We Use Your Information

We use your personal information for purposes including:

3.1 Service Delivery:

  • Providing requested services or information.

  • Responding to inquiries and feedback.

3.2 Improvement:

  • Analysing usage patterns to enhance user experience.

3.3 Compliance:

  • Meeting legal obligations.

  • Ensuring compliance with applicable laws.

3.4 Marketing (with consent):

  • Sending updates about services, events, or programs.

4. Disclosure of Your Information

We do not sell or trade your personal information. We may disclose your information:

  • To third-party service providers who assist in our operations (e.g., IT, marketing).

  • To comply with legal obligations or enforce agreements.

All third-party providers are contractually obligated to protect your information.

5. International Transfers

If your information is transferred outside of Victoria or Australia, we ensure it is protected in accordance with Australian privacy principles and, where applicable, the GDPR.

6. Your Rights

You have the following rights under applicable laws:

  • Access: Request access to your personal information.

  • Correction: Request corrections to inaccurate information.

  • Deletion: Request deletion of your personal data, where permissible by law.

  • Data Portability (GDPR): Receive a copy of your data in a structured, electronic format.

  • Consent Withdrawal: Withdraw consent for data processing where consent is the basis.

To exercise these rights, contact us at thrive@readytoflourish.com.au

7. Data Security

We take reasonable steps to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Security measures include:

  • Secure data storage systems.

  • Encryption for sensitive information.

  • Regular review and updating of security practices.

8. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality.

  • Analyse user behavior.

  • Personalise your experience.

You can adjust your cookie preferences in your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Ready to Flourish
Email: thrive@readytoflourish.com.au
Phone: +61(0) 416 000 067
Address: Mitcham, Victoria, Australia